RETURN & REFUND POLICY

Shipping Policy

At VividReflections, we strive to deliver your orders promptly and securely across the UK. Please find the details of our shipping policy below:
 

Shipping Method
We use Royal Mail Tracked 48 for all deliveries. This reliable service provides tracking information to ensure you can monitor your package every step of the way.
 

Shipping Costs
Shipping costs are calculated based on the total weight of your order. The exact shipping cost will be displayed at checkout.
 

Processing Times
Orders placed before 10:00 AM on Fridays will be dispatched the same day. Orders placed after 10:00 AM on Fridays or during the weekend will be dispatched over the weekend or the following Monday (excluding bank holidays).
 

Delivery Times
Packages sent via Royal Mail Tracked 48 typically take 3-5 business days to arrive from the dispatch date. Please note that delivery times may vary slightly during peak seasons or due to unforeseen circumstances.
 

Tracking Your Order
Once your order has been dispatched, you will receive an email with your tracking information. This will allow you to check the progress of your delivery directly through Royal Mail’s tracking system.
 

Contact Us
If you have any questions or concerns about your shipment, please don't hesitate to reach out to our customer service team on +447904933386